The Chilis study is the advertising campaign to understand the consumer’s input and views.
The survey consists of a questionnaire which the customers need to answer and give their feedback.
It is the Chili’s restaurant guest experience survey which is done to gather the customer’s feedback and opinions about the services and products offered by Chili’s restaurant. The Chili’s restaurant also offers a cash prize to the lucky customers who complete the survey.
Rules and Regulations of Chili’s Survey
- Age must be 18 year in order to qualify for the survey.
- The participant must have the valid receipt of the visit to the Chilis restaurant.
- The person must be acquainted with English and Spanish language.
- Only one receipt is required per person. If the customer is willing to take part in the survey another time then the person will need another receipt.
Things required to complete the survey
Chilis restaurant survey is easily accessible to every customer. Things required to complete the survey are:
- Any digital device like computer, laptop or mobile phones with internet access.
- Personal code present on the receipt.
Steps followed to complete the Chilis survey
To complete the survey the customer needs to complete the following steps:
- Visit the official Chilis survey website- Firstly, it is necessary to visit the website. After going to the website explore various tabs such as rewards, menu, order number, gift cards or locations which are available on the page.
- Choosing the language- To start the survey first choose the language you understand the most.
- Enter the personal code- Enter the code which is available on the receipt. The code is made up of 12 digits which is separated into three sections each of 4 codes. The code should be entered carefully to proceed with the survey.
- Answering the survey questions- The questions in the survey must be answered with utmost honesty to give genuine feedback to the restaurant.
- Rating the Experience- After entering the necessary information rate the overall experience at the restaurant.
- Submit- After filling in all the information then click on the submit button to finally submit your survey.
The customer also gets a chance to win a prize of $1000 by participating in the survey.
Reasons for conducting the Survey
Following important aspects why Chili’s conducting survey:
- Attract more consumers and create additional traffic on the website- Through the online survey and taking customer feedback they attract new customers and also generate more traffic on their website.
- Getting to Know the opinions of customers- The customers provides with honest feedback, give suggestions and opinions about the product and service of Chili’s restaurant.
- Customer Database – Chili’s acquires customer data to construct a database of clients interested in their goods and the service supplied by the business.
Read More: American community survey
Chili’s restaurant conducts the survey to know the feedback from the consumer about the restaurant and also the demands and requirements of the customer. The Chili’s survey is carried out online on their website and the official app.